Sometimes when you click on a link in Blackboard to open a file, instead of the file opening, the system appears to return to the Blackboard login screen. ITS has investigated this problem, it appears to be machine-specific, and seems to be related to a setting in Internet Explorer. ITS does not believe that this is a problem with Blackboard itself or with the Blackboard server. ITS continues to investigate the situation. In the meantime, there is a simple workaround:

Steps

1. Instead of clicking on the link, right-mouse click on it. (Macintosh users use Ctrl-Click instead)
2. In the pop-up contextual menu, select Save Target As …. (Macintosh users select Download Link to Disk)
3. Select a location to save the file
   1. If you want to save and use this file repeatedly, then you should save it to your Y drive
   2. Remember that the desktop security program added to LRC computers means that any file saved to the local hard drive will be erased upon restart!
4. Click
5. You can now open the file as you normally would any file.

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last updated August 12, 2003