Student Technology Workshops

Students have several options available to them for technology training. They are

Learn by Doing

Students may review many technology topics and “learn by doing” by working with the online tutorials. The tutorials may be found at
<GSC120 & Tech Lit Tutorials>. Once on that page, simply click on the topic of your choice such as Internet, word processing, presentations, etc. These are the same tutorials as used in Technology Literacy (GSC120). Note: this course was formerly designated Application Software (CSC120)..

The T3 Center Help Desk

T3 Center Help Desk in the LRC will be staffed by Technology Mentors for the Spring 03 semester as follows:

	Sun	Mon	Tue	Wed	Thu	Fri
8 am
9 am		Farrah Dicken		Andi Davis	Branden Combs
10 am		Amber Dillon		Andi Davis		Amber Dillon
11 am		Jacob Straub		Jacob Straub		Farrah Dicken
12 noon			Jacob Straub		Jacob Straub
1 pm		Ryan Frith	Ryan Frith	Ryan Frith	Ryan Frith	Amber Dillon
2 pm		Jacob Straub		Jacob Straub	Sarah Srodulski	Farrah Dicken
3 pm	Trista Thompson	Cassandra Toon		Cassandra Toon
4 pm	Trista Thompson	Cassandra Toon	Farrah Dicken	Cassandra Toon	Farrah Dicken
5 pm	Trista Thompson	Cassandra Toon	Farrah Dicken	Cassandra Toon	Farrah Dicken
6 pm	Ryan Frith	Andi Davis	Amber Dillon	Amber Dillon	Farrah Dicken
7 pm	Andi Davis	Andi Davis	Amber Dillon	Amber Dillon	Farrah Dicken	Ryan Frith
8 pm	Andi Davis	Jacob Straub	Amber Dillon	Amber Dillon
9 pm	Ryan Frith	Jacob Straub	Ryan Frith	Amber Dillon
10 pm	Ryan Frith	Sarah Srodulski	Ryan Frith	Sarah Srodulski
11 pm	Ryan Frith	Sarah Srodulski	Ryan Frith	Sarah Srodulski

This Help Desk may be reached by phone by calling x8333. The LRC is closed during the shaded hours.

What Help Can I Get?

What help can you get by visiting the T3 Center Help Desk or the T3 Mini-Lab? The questions may be “on anything”. You may ask hardware questions, software questions, anything related to technology! (“How do I get my computer connected to the network?” “I cannot access my email, what do I do?” “How do I construct a chart in Excel”. “How do I do animations in PowerPoint?” “How do I do hanging indents for a bibliography in Word?”). If the question “stumps” the Tech Mentor currently on duty, then he/she will take your name, find the answer, and then call or email you with the answer, hopefully by the next day.

Workshops on Demand

Trying to find the right times when all students can attend a technology workshop is very difficult. Consequently, as an alternative, we offer “Workshops on Demand”. The process is simple. Students contact us and ask for a workshop, together we find a mutually agreeable time. All we ask is that the minimum number of students in such a workshop be two. Students may request a workshop on anything related to the use of technology in academics. When the arrangements are made, the topical outline to be covered in the workshop will be agreed upon. Students may request a Getting Started (described below), a Tips & Tricks workshop (described below), you may wish to Create a Workshop (described below). For example those that know Word may wish a workshop on how to create tables, how to use footnotes and endnotes, how to create annotations, etc. Others may be able to create a spreadsheet in Excel but have never created charts or have never used Excel for statistical analysis.

Getting Started workshops cover the basics of the program (Word, Excel, PowerPoint, email, etc.) and assume that those attending have little prior knowledge with the program. Consequently, they should be used by students as a first step in learning a program or by students needing a refresher course in the use of the program.

Tips & Tricks workshops assume that those attending have a basic knowledge of the program and cover material beyond the basics. Tips & Tricks workshops will generally be run on a Q&A basis where those attending the workshop ask a question such as “How to a do a hyperlink in PowerPoint” or “How do I create a column chart in Excel” and the trainer will explain and demonstrate.

Create a Workshop is a workshop for which you ask for something specific. For example suppose that you know Microsoft Word fairly well but do not know how to create tables, how to use footnotes and endnotes, and how to create annotations. We can , “create a workshop” for you to cover just those topics. Here is another example. Suppose that you are able to create a spreadsheet in Excel but have never created charts or have never used Excel for statistical analysis. Again, we can “create a workshop” for you to cover just those topics.

In-Class Workshops

Oftentimes, faculty may prefer to have a technology concept explained in their class instead of suggesting that their students use one of the other means listed on this page to learn technology. For example, if you are requiring your class to do a PowerPoint presentation, you may wish to have a PowerPoint workshop held during your regular class time. To arrange for an In-Class Workshop, you must contact ITS Helpdesk. We will make arrangements to reserve one of the computer labs for use during your class time. Due to the limits of a class period, an In-Class Workshop will not cover all of the material covered during a regular workshop.

Comments? Suggestions?

We would also like to know what you think. If you have any questions regarding any aspect of technology support, or would like to offer your suggestions concerning topics that should be covered, just send an email to ITS Helpdesk or leave a voice mail at ext x8357.